Privacy Policy

Francisco Yohao del Toro Ariosa, a sole trader operating under the trading name "Essencias OLOFI" (Spanish Tax ID 60255804J), with business address at Calle Antonio Salvador, 76, 3.º B, 28026 Madrid, España. Email: admin@essenciasolofi.com.

Depending on the service you use, we may process the following data:

• Identification and contact data: name, surname, address, email, phone number.
• Purchase data: products purchased, order history, shipping and billing address.
• Payment data: handled directly by the payment gateway; OLOFI does not store your full card details.
• Answers to the fragrance recommender questionnaire, if you use it.
• Browsing data: through cookies (see our Cookie Policy).

• Managing your user registration and the contractual relationship arising from your purchases (processing orders, shipping, invoicing and warranties).
• Handling your inquiries through the contact form or WhatsApp.
• Sending you commercial communications about our products, only if you have given your explicit consent (e.g. by subscribing to the newsletter).
• Generating fragrance recommendations based on your questionnaire answers.
• Complying with our legal and tax obligations.

• Performance of a contract: to manage your order and the sales relationship.
• Consent: for sending commercial communications and using non-essential cookies.
• Legitimate interest: to improve our products and prevent fraud.
• Compliance with legal obligations: retention of invoices and tax documentation.

Your data may be shared with providers necessary to deliver the service (shipping companies, payment gateways, web hosting and email providers), always under a data processing agreement that guarantees the confidentiality and security of your data. Data will not be shared with third parties for commercial purposes without your consent.

Data will be kept for as long as the contractual relationship lasts and, once it ends, for the legal statute-of-limitations periods that apply (in particular, tax and accounting records must be kept for the periods required by tax and commercial law). Data processed based on your consent will be kept until you withdraw it.

You have the right to access your personal data, request the rectification of inaccurate data, or request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected. In certain circumstances you may request the restriction of the processing of your data, data portability, or object to its processing.

You can exercise these rights by writing to admin@essenciasolofi.com, attaching a copy of a document proving your identity. You also have the right to file a complaint with the Spanish Data Protection Agency (www.aepd.es) if you believe the processing does not comply with current regulations.

The services offered on the Site are aimed at people over 18 years old. OLOFI does not knowingly collect data from minors.